The new “Superphones” can be overwhelming. In a shrewd move to prevent customer dissatisfaction and to reduce the call load of their customer care centers, Big Red is offering free classroom-style training for Verizon Wireless customers on the new Motorola DROID, Palm Pre Plus and other Smartphones. Even if you don’t currently own a smartphone, you are welcome to attend a class to learn more about the capabilities and differences of the phones offered by Verizon.
Check with your local Verizon Wireless store for schedules.
Attendees can learn about a variety of topics, including how to:
- Text message
- Set up speed-dial
- Synch with an address book
- Send e-mail
- Browse the Internet
- Use the camera
- Use Bluetooth and other accessories
- Change the ringtone
Registration is not required. Customers who do not yet have an advanced device but would like to learn more about these devices are also welcome to attend.
Customers who are unable to attend an in-store event can attend an Internet-based instructional class to learn about their new device at www.verizonwireless.com/learning.