droidStory

Tag: 3G

Game Over for Nexus One 3G Fix?

by on Apr.21, 2010, under Devices, Misc

This blog and many others have covered the prevailing 3G problems with the Nexus One. Just to recap, the Nexus One is having trouble holding onto a 3G signal reliably, unless the signal is really strong (>-70dBm). The problem is exacerbated by holding the phone, well – like a regular cell phone, with the back resting in the palm of your hand while surfing the web or making a call.

There have been endless threads on the Google support forums, numerous YouTube videos, and even the big gadget blogs picked up on the issue. Personally, I always attributed the problem to poor hardware design that is un-fixable without a redesign and recall of the existing handsets. Others put much hope into a software update. The first OTA update however didn’t do much good other than moving the signal threshold to delay the 3G – Edge flip-flopping.

In recent days the rumor mill on the web spun-up again with news about another imminent update. After months of deafening silence from Google on this issue, finally “Ry Guy” from Google chimes in to crush any speculation. According to Google this is a non-issue:

Hey guys,
I’ve seen some recent speculation on this thread about an OTA to improve 3G connectivity and I want to give you an update on the situation.
While we are continuing to monitor user feedback regarding the 3G performance on the Nexus One, we are no longer investigating further engineering improvements at this time.
If you are still experiencing 3G issues, we recommend that you try changing your location or even the orientation of your phone, as this may help in areas with weaker coverage.
-Ry Guy
So if you are the lucky owner of a Nexus One superphone and still experience problems with 3G connectivity, just move somewhere else or learn how to hold the phone properly!
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Nexus One Now Available for AT&T and Rogers 3G

by on Mar.16, 2010, under Carriers, Devices, News

You can now get a Nexus One from the Google phone store that is compatible with AT&T’s 3G frequency bands.

To clarify: Even though T-Mobile and AT&T are both using the GSM standard for their mobile networks the radio frequencies for their 3G data networks are different.  For the consumer, that means you’ll need to buy a carrier specific phone in order to get 3G access .

A Verizon CDMA version should become available within days. I think this is the first time that the same phone (name, packaging) will be available on three different every major US mobile network. This should make things really interesting on eBay as people buying used Nexus One’s will have to make extra certain they are getting the one that works with their chosen mobile provider.

Update: Sprint just announced that they will also be getting the Nexus One.

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Map Your 3G Coverage With Sensorly

by on Feb.16, 2010, under Apps, Carriers

At the height of the Mobile Map War, a small French company called Sensorly just launched an Android app that maps out wireless and Wi-Fi network coverage. This comes in handy to look-up ahead of time, whether or not a certain area has 3G coverage.

The way the app works is that your own phone reports its network experience, combined with location information (GPS and/or cell tower) back to Sensorly’s servers. The more people participate the more detailed maps get built.

Frankly, I’ve been wondering for a while why the wireless providers are not using this kind of technology to map out their problem spots.

It is not clear how many data samples are required and what statistical algorithms are being used for building a map. Also, problem phones like the Nexus One could potentially skew results by reporting insufficient 3G coverage for areas that in fact are working with other phones.

The app itself is a basic map viewer with a color coded overlay, with each color and shade representing a specific network and signal strength level.

The Android version currently maps only GSM and some Wi-Fi networks – sorry Droid users, but CDMA (Verizon and Sprint) maps are planned to be rolled-out in the coming weeks.

The company also plans to release versions for the iPhone and Windows Mobile.

The following maps are now available for free:

USA

  • T-Mobile
  • AT&T
  • 2Wire Wi-Fi
  • AT&T Wi-Fi

UK

  • O2
  • Vodaphone
  • 3 – Hutchison
  • T-Mobile
  • Orange

Canada

  • Telus
  • Rogers Wireless
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Nexus One 3G Problems – Part 2 – After the OTA Update

by on Feb.11, 2010, under Devices, News

I figured this now warrants an extra post after there’s been much discussion on the Google support forum. It is absurd that Google keeps trying to put the blame on T-Mobile. The video below clearly shows that 3G network connectivity is fine until you firmly hold your phone in your hand.

Here’s an excerpt from my recent forum post.

I’ve been saying all along that this is a RF issue. I noticed this right away when I got my phone and even posted this video on Jan 9 to show how the N1 drops 3G as soon as you hold it in your hand.

The problem occurs only when you are in an area with a weak 3G signal, anything less than -80dBm. (Higher negative numbers mean weaker signal.)

Basically, if you have -90dBM or less signal strength with the phone sitting on your desk, holding it in your hand will push it down to -100dBm or less. At that point all bets are off. Before the update it would switch to Edge around -100dBm, now it seems to hold on until about -105dBm.

The “dBm” (dB-milliwatt) is a logarithmic measurement of signal strength, and dBm values can be easily converted to and from mW values. So a decrease of roughly 3dBm yields a change of roughly HALF in the mW value.

1mW = 0dBm
-96dBm = 0.0000000002511mW

In essence, the difference between a -80dBm signal and a -100dBm signal is HUGE. Check it out yourself here.

So here is my big question: Why is the N1 getting such a weak signal in solid 3G territory, and why does the signal degrade that much more when holding the phone in your hand?

IMHO the recent update just tweaked the switching thresholds, while the actual problem may be rooted deeper in the RF guts of the Nexus One.

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Google Nexus One 3G Issues Still Lurking

by on Feb.08, 2010, under Devices, Misc

See bottom of post for latest video. The Nexus One 3G saga continues. Kevin has a great post over at his jkontherun blog.

So over the span of the last three days, I’ve been testing my handset using the SpeedTest application from Xtreme Labs — available for free in the Android Market — and also watching the data indicator on the phone. Aside from testing in Philadelphia, I’ve also tested in various San Francisco neighborhoods and in Phoenix. Every single testing location used was squarely in a solid T-Mobile 3G coverage area — no fringe areas, for example.

And in every location, I saw either miserable 3G speeds, signals bouncing between 3G and EDGE, or — even worse –both.

He also setup this poll to track how many people still experience this problem, and whether the OTA Update provided a fix for some.

I can’t wait for Verizon to release the Nexus One or any of the other new HTC and Motorola Android phones that are in the pipeline. Having been on Verizon for so many years I started to take their excellent network coverage for granted.

Update: I created this short video clip to better illustrate how the OTA Update has not fixed the 3G problem, and how this problem can be easily reproduced. Just cover the  bottom / backside of the phone – you know the way you might hold your phone when answering a call – and a perfectly fine 3G signal disappears.

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Nexus One OTA Update #FAIL

by on Feb.03, 2010, under Carriers, Devices

I installed the firmware update on my Nexus One last night with high hopes that the 3G connectivity problems would be fixed. After some simple tests I have to say that I did not notice any significant improvements. Although the phone seems to try holding onto a 3G connection a bit longer, the result is the same.

No real improvement after the update. 3G Signal strength -97dBm 8asu on Desk — dropping to -111dBM 1asu while holding in hand, barely holding onto 3G. Ooops it just switched to Edge -83dBm 13asu. #FAIL

How come 3bars of 3G just disappear every time you pick up the phone??? I also had a number of crashes when answering calls. Swiping the green answer button just stopped mid way and the phone hung. Perhaps this is related to temporarily losing network connection when switching to Edge after I pick up the phone. This is infuriating to say the least!

Motorola Droid + Verizon: 1
Nexus One + T-Mobile: 0

Google, now what?

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